Client Support Hotline

The following clients are eligible for Palomino end-user support via email or phone:

• WebPal CMS, EMS, DB, DM (formerly MFA) software end-users with named accounts
• Palomino Hosting administrative account holders
• Custom application client contacts

To reach our support staff, please use one of the following options:

1. visit our support section,
2. send us email at support@palominosys.com with a problem description, or
3. call 416.964.7333 or 1.866.360.0360, dial option 1 for technical support

24/7 Emergency Support

For emergency support after hours, on weekends or holidays, please send us an email and call the support line to leave a message with a number to call back. Our on-call staff will be paged automatically and will look into your problem right away.